+66 28497500
contact@joinfluxdrive.com

Joinfluxdrive

Privacy Policy

Joinfluxdrive Financial Stability Analysis Services

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Introduction and Scope

At Joinfluxdrive, we understand that your financial information is deeply personal and requires the highest level of protection. This privacy policy explains how we collect, use, store, and safeguard your personal and financial data when you use our financial stability analysis services.

This policy applies to all users of joinfluxdrive.com, our educational programs, financial analysis tools, and related services offered in Thailand and internationally. We comply with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 and international privacy standards.

Information We Collect

We collect different types of information to provide you with comprehensive financial analysis and educational services. Here's what we gather and why:

Personal Identification

Name, email address, phone number, residential address, and professional information for account creation and communication purposes.

Financial Information

Income details, expense patterns, debt obligations, investment portfolios, and banking information necessary for stability analysis.

Technical Data

IP addresses, browser information, device identifiers, usage patterns, and website interaction data for service improvement.

Educational Progress

Course completion rates, assessment scores, learning preferences, and engagement metrics from our educational programs.

How We Use Your Information

Your data serves specific purposes that directly benefit your financial education and analysis experience:

  • Conducting comprehensive financial stability assessments tailored to your unique situation
  • Providing personalized educational content and learning recommendations based on your financial goals
  • Generating detailed reports and insights about your financial health and improvement opportunities
  • Communicating important updates about your analysis results, educational progress, and service changes
  • Improving our analytical algorithms and educational content based on aggregated user patterns
  • Ensuring platform security and preventing unauthorized access to sensitive financial data
  • Complying with legal obligations under Thai and international financial regulations

We never use your financial information for marketing purposes or sell your personal data to third parties. Your information serves only legitimate business purposes related to your financial analysis and education.

Data Sharing and Third Parties

We share your information only in specific circumstances that directly support your service experience or meet legal requirements:

  • Educational partners and certified instructors who deliver course content and provide mentorship services
  • Technology service providers who help us maintain secure servers, process payments, and deliver educational content
  • Financial institutions and data providers who supply market information necessary for accurate stability analysis
  • Legal authorities when required by Thai law or valid legal processes, such as court orders or regulatory investigations
  • Professional advisors including lawyers, accountants, and auditors who help us maintain compliance and service quality

All third-party partners sign strict confidentiality agreements and must meet our data protection standards. We conduct regular audits to ensure your information remains secure throughout any sharing arrangements.

Your Privacy Rights

Under Thailand's PDPA and international privacy standards, you have significant control over your personal information. Here's what you can do:

  • Access all personal data we have about you, including financial analysis results and educational progress records
  • Request corrections to any inaccurate or outdated information in your profile or financial data
  • Delete your account and request complete removal of your personal information from our systems
  • Restrict how we process specific types of your data while maintaining essential service functions
  • Object to certain data processing activities that are not essential for your requested services
  • Receive copies of your data in portable formats that you can use with other financial services
  • Withdraw consent for data processing activities that are not legally required for service delivery

To exercise any of these rights, contact our privacy team using the information provided at the bottom of this policy. We respond to all requests within 30 days and provide clear explanations of any actions taken.

Data Security and Protection

Protecting your financial information requires comprehensive security measures that we continuously update and monitor:

  • Advanced encryption for all data transmission and storage, using industry-standard AES-256 protocols
  • Multi-factor authentication requirements for accessing sensitive financial analysis tools and results
  • Regular security audits conducted by independent cybersecurity firms specializing in financial services
  • Secure server infrastructure hosted in certified data centers with 24/7 monitoring and physical security
  • Employee training programs ensuring all staff understand proper data handling and privacy procedures
  • Incident response procedures that quickly address any potential security threats or data breaches
  • Regular software updates and security patches to protect against emerging threats and vulnerabilities

In the unlikely event of a security incident affecting your personal data, we will notify you within 72 hours and provide clear information about what happened and what steps we're taking to protect you.

Data Retention and Deletion

We keep your information only as long as necessary to provide services and meet legal requirements. Our retention periods reflect both your ongoing needs and regulatory obligations:

  • Financial analysis data: Retained for 7 years after account closure to comply with Thai financial record-keeping requirements
  • Educational progress records: Kept for 3 years after course completion to provide ongoing support and certification verification
  • Communication records: Stored for 5 years to maintain service history and resolve any future questions or disputes
  • Technical data and logs: Automatically deleted after 2 years unless needed for ongoing security or legal purposes
  • Marketing preferences and contact information: Removed immediately upon request or within 30 days of account deletion

When retention periods expire, we securely delete your information using certified data destruction methods. You can request early deletion of most data types, though some information may need to remain for legal compliance purposes.

International Data Transfers

Some of our educational partners and technology providers operate outside Thailand, which means your information may be transferred internationally. We ensure these transfers maintain strong privacy protections:

  • All international transfers use approved mechanisms under Thai and international privacy laws
  • Partner countries must provide adequate data protection levels or additional contractual safeguards
  • Educational institutions receiving your data must meet equivalent privacy standards to those required in Thailand
  • Technology providers processing your financial data must comply with international banking security standards
  • We maintain detailed records of all international transfers and can provide information upon request

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and provide personalized financial education content:

  • Essential cookies that enable basic website functionality and secure login to your financial analysis dashboard
  • Performance cookies that help us understand how you use our educational tools and identify areas for improvement
  • Personalization cookies that remember your preferences and customize content based on your learning progress
  • Analytics cookies that provide insights into user behavior to help us develop better financial education resources

You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to access some features of our financial analysis tools and educational platform.

Children's Privacy

Our financial stability analysis services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently gathered information from someone under 18, we will delete that information immediately and notify the relevant parties.

Parents or guardians who believe their child has provided personal information to Joinfluxdrive should contact us immediately using the information provided below.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we will:

  • Notify you by email at least 30 days before changes take effect
  • Display prominent notices on our website highlighting key changes
  • Provide clear explanations of how changes affect your existing data and privacy rights
  • Allow you to review updated terms before continuing to use our services

Your continued use of our services after changes take effect indicates your acceptance of the updated privacy policy. If you disagree with changes, you can delete your account and request data removal before the new policy becomes effective.

Privacy Questions and Contact Information

For questions about this privacy policy, to exercise your privacy rights, or to report privacy concerns, contact our dedicated privacy team:

Email: contact@joinfluxdrive.com

Phone: +66 2 849 7500

Address: 580 Poonnakan Rd, Kho Hong, Hat Yai District, Songkhla 90110, Thailand

We respond to all privacy inquiries within 5 business days and provide regular updates on complex requests.